Privacy policy

PRIVACY POLICY

Effective Date: [Insert Date]
Brand Name: Pishta by Pankhuri

Pishta by Pankhuri (“Pishta”, “we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you consent to the practices described in this policy.

1. Information We Collect

When you visit or make a purchase from our website, we may collect the following information:

A. Personal Information

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely via payment gateways)

B. Order Information

  • Products purchased
  • Order history
  • Transaction details

C. Technical Information

  • IP address
  • Browser type
  • Device information
  • Cookies and usage data

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill orders
  • Provide shipping updates
  • Communicate with you regarding your purchase
  • Respond to inquiries and customer support requests
  • Improve website performance and user experience
  • Send marketing emails (only if you opt-in)
  • Prevent fraudulent transactions

3. Payment Security

We do not store or have access to your complete card details.

All payments are processed securely through trusted third-party payment gateways in compliance with industry security standards.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your data only with:

  • Payment processing partners
  • Shipping and logistics partners
  • IT service providers supporting website functionality
  • Legal authorities if required under law

All third-party partners are obligated to protect your information.

5. Cookies & Tracking Technologies

Our website may use cookies to:

  • Improve browsing experience
  • Analyse website traffic
  • Enable certain website functionalities

You can modify your browser settings to disable cookies; however, some features may not function properly.

6. Marketing Communication

If you subscribe to our mailing list:

  • You may receive updates, promotional offers, and new collection launches.
  • You may unsubscribe at any time using the link in the email or by contacting us.

We do not send spam communications.

7. Data Retention

We retain your information only as long as necessary to:

  • Fulfill orders
  • Maintain business records
  • Comply with legal obligations

8. Data Security

We implement reasonable technical and administrative safeguards to protect your personal information.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal requirements)
  • Withdraw consent for marketing communication

To exercise these rights, please contact us at the email below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

11. Updates to This Policy

Pishta reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

12. Contact Information

For any questions regarding this Privacy Policy or your personal data, please contact:

Email: pishtabypankhuri@gmail.com
Brand Name: Pishta by Pankhuri
Address:
C-7 Sector-A, Near New Novelty Theatre,
Aliganj, Lucknow, Uttar Pradesh – 226024
India